FREE SHIPPING ON USA ORDERS OVER $99 -- ORDERS SHIP IN 1-6 WEEKS

Refund & Cancellation Policy

RETURNS & CANCELLATIONS 

Unfortunately, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. 

You can cancel your order within 24 hours of placing it by contacting us via email (viablenyc@gmail.com).

If you have any issues with the item you received, please email viablenyc@gmail.com with your order number and description of the issue. 

SHIPPING 

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your balance. 

If you are shipping an item back, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.