When will my order be shipped?

Every order is handmade and will ship 1-4 weeks after purchase. 


What is your refund, return, or exchange policy?

Unfortunately, since all items are made to order, we are unable to offer refunds, returns, or exchanges. All sales are final.

You can cancel your order within 24 hours of placing it by contacting us via email (viablenyc@gmail.com).


Where do you ship?

We ship in USA and internationally. Please contact (viablenyc@gmail.com) regarding any shipping questions.  


Where are you based?

We are based in and ship from New York City.